Refund Policy 

Thank you for shopping with Legacy Financial. We want to ensure that you have a satisfying experience with your purchases. Please read our refund policy carefully to understand your rights and responsibilities.

1. Returns and Refunds:

• We accept returns within 10 days from the date of purchase. If the item shipped is the wrong item or if the item is defective, we will cover the return shipping costs.

2. Eligibility for Refund:

• To be eligible for a refund, your item must be in the same condition that you received it. It must also be in the original packaging.

3. Non-Refundable Items:

• Certain items are non-refundable, including:
  • Digital products (e-books, audiobooks, etc.).
  • Gift cards.

4. Returns Process:

• To initiate a return, please contact us to obtain authorization and instructions.
• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

5. Refund Timeframe:

• If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.

6. Late or Missing Refunds:

• If you haven’t received a refund yet, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

7. Contact Us:

• If you have any questions or concerns about our refund policy, please contact us

Shipping Policy

Thank you for shopping with us! Here is everything you need to know about our shipping process:

Processing Time:

• Orders are typically processed and dispatched within 1-2 business days after payment is verified.
• Please note that processing times may be extended during peak seasons or promotions.

Shipping Methods:

• We offer several shipping options to suit your needs.
• Standard Shipping: Estimated delivery within 3-7 business days.
• Expedited Shipping: Faster delivery within 2-4 business days.
• Express Shipping: Priority delivery within 1-2 business days.

Shipping Rates:

• Shipping costs vary based on the selected shipping method, package weight, and destination.
• Shipping rates are calculated at checkout before payment.

Tracking Information:

• Once your order is shipped, you will receive an email confirmation with tracking details.
• You can track your order using the provided tracking number on our website or the carrier's site.

International Shipping:

• We offer international shipping to many countries.
• International shipping rates and delivery times vary based on the destination.

Customs and Import Taxes:

• Customers are responsible for any customs or import taxes that may apply to their order.
• We cannot control or predict customs delays, and any additional charges are the customer's responsibility.

Incomplete or Incorrect Addresses:

• Please ensure your shipping address is complete and accurate.
• We are not responsible for orders shipped to incorrectly provided addresses or incomplete addresses. Additional shipping charges may apply for reshipment.

Shipping Delays:

• While we strive to deliver your order on time, shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure a secure delivery location.

If you have any further questions or concerns regarding our shipping policy, feel free to contact our customer service. Thank you for choosing us!